These Terms of Service (“Terms”) apply when you use the website or engage Altveen Technologies Pvt Ltd (“Altveen,” “we,” “us”) for software development, design, or digital marketing services. By using our site or services, you agree to these Terms.
Services
Altveen provides custom software development (web and mobile applications, APIs, integrations), website design and development (including Shopify, WordPress, Webflow), digital marketing (SEO, content, social media, paid ads, analytics), and related consulting. The specific scope, deliverables, timelines, and fees for any project will be set out in a separate proposal, statement of work, or contract (“Project Agreement”). In case of conflict between these Terms and a Project Agreement, the Project Agreement prevails for that project.
Your Obligations
You agree to provide accurate information, timely feedback, content, and access (e.g. to accounts, APIs, or brand assets) as reasonably required for us to perform the services. You are responsible for ensuring you have the rights to any materials you provide. Delays in providing inputs may affect timelines and we are not liable for such delays.
Fees and Payment
Fees and payment terms will be specified in the Project Agreement. Unless otherwise agreed, we may require a deposit or milestone payments. Invoices are typically due within the period stated on the invoice (e.g. 15 or 30 days). We reserve the right to suspend work or withhold deliverables if payment is overdue.
Intellectual Property
Unless otherwise agreed in writing, upon full payment for the work, ownership of custom deliverables (e.g. code, designs, copy created specifically for you) transfers to you. We retain rights to our pre-existing tools, frameworks, and know-how. Third-party assets (e.g. stock images, fonts) may be subject to their own licences. For ongoing marketing or hosting, licence terms will be set out in the Project Agreement.
Confidentiality
Each party agrees to keep confidential the other’s confidential information and not to disclose it except as needed to perform the services or as required by law. We will not use your confidential information for our own benefit beyond delivering your project.
Warranties and Limitations
We warrant that we will perform the services with reasonable skill and care. Except as expressly set out in the Project Agreement, we do not guarantee specific business results (e.g. rankings, revenue). To the fullest extent permitted by law, our liability is limited to the fees paid for the relevant project in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
Termination
Either party may terminate a project in accordance with the Project Agreement. On termination, you pay for work completed and any non-cancellable costs we have incurred. We will hand over completed deliverables as agreed.
General
These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in Jammu & Kashmir. If any provision is held invalid, the rest remains in effect. Our failure to enforce a right does not waive it.
Contact: Altveen Technologies Pvt Ltd. Email: altveentechnologies@gmail.com. Last updated: February 2025.